Waiting Time is Over

In theory, waiting occurs when the demand for a given service exceeds the capacity of the serving system. In practice, this means lorries queuing at logistics centres, patients waiting at the doctor’s, customers queuing in garages and at the hairdresser’s. But time is money and waiting is wasted time. This is why e*Message has developed “anti-queue solutions” specially for automotive plants, supermarket chains, mail-order businesses and publishing houses—and for physicians who want to spare their patients’ patience. Thanks to e*Cityruf, useless and uncoordinated waiting has met its long-awaited end.